No Goods may be returned other than with prior agreement in writing from the Company Customer support Team at sales@beaconblizz.com. Prior to returning any Goods to the Company for any reason, the Customer must contact the Company support team and obtain a returns authorization number (RMA). All Goods are returned at the Customer's risk and expense and should be undamaged by the Customer and in their original packaging. The Customer is responsible for returning Goods to the Company and for providing proof or delivery of such return.

The Company operates a 7 days return policy. To be accepted for return on this basis, goods should be returned with the receipt by the Company within 7 days of invoice date. 

Goods tagged with the label "Returnable" can only be returned in case of any defects. Any warranty, guarantee or after-sales service provided by the manufacture of the defective or returned product will not be undertaken by Blizzcartz at any point during interaction and has to be directly communicated and processed through the original manufacturer to obtain the warranty/guarantee claim.

The Customer should return the Goods as directed once an RMA has been obtained, clearly quoting the return materials authorization number (RMA), Customer's account number and order number on the outside of the package.

Every Refunds will be only initiated after thorough verification from our sales team and any Refunds initiated from our side will take at least 3 to 7 business days to get it reflected on the Bank account through which the payment was made.

Any Goods returned as 'unwanted' or 'incorrectly ordered' may at the discretion of the Company be subject to a restocking fee of 30% of the invoice value of the Goods (subject to a minimum charge of INR 500).